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Virtual Assistant: A hero during COVID Crisis

  • Writer: Gemima Virtual Services
    Gemima Virtual Services
  • Jun 6, 2020
  • 3 min read

Updated: Jun 8, 2020

Virtual Assistance Role to current crisis

Empty streets, malls closed, half filled shops and a threat to everyone’s life. This is how the Corona virus made itself the trend setter. Businesses were forced to close, classes were ended earlier, public transportation was seized for sometime, travels had to be cancelled and citizens had to stay home. The spread of the virus is indeed at a high rate and what makes it more painful is vaccine and medicine are yet to be expected to be discovered late this year or the next year.


THE INDISPUTABLE CHANGE


Undeniably, the economic stability has been affected and will continue to be affected . Businesses are losing profit, self employed professionals working in the field have to stop therefore eliminating their only source of income. And sadly, according to researchers and futurists the virus is here to stay. New rules and laws implementing social distancing, wearing face mask and staying at home at all times unless we need to buy necessities. So does this mean that shops have to lose profit to follow the rules? Does this mean restaurants or cafes have to remove a number of tables and suffer the loss of profit?


NO. We are lucky that today in the modern era, most of the people that can be our target market owns a phone, a laptop or a computer. How does this make us lucky? Businesses have the options to go digital. It means we are still able to reach our target market remotely. In fact even before the crisis of this virus, a significant amount of business owners had taken actions to digitize their businesses. It has been proven that embracing digital transformation will lead to success. One example is Domino’s Pizza, as soon as they digitized their business they were able to surpass their competitor and was awarded as the biggest pizza company. Customers were able to order in different digital platforms making it even more easier than going into the pizza shop and risking your safety, right?


Virtual assistant can help businesses move forward

VIRTUAL ASSISTANT- the hero



This change can be overwhelming as there are a lot of things to consider. From making sure that we follow the business branding template, creating and scheduling social media contents to creating marketing strategies and campaigns. Business owners may feel that this is costly as there is a lot of work to be done. This is where your hero comes in: a VIRTUAL ASSISTANT. It has been known that hiring a virtual assistant is cost effective. Aside from eliminating the expense of buying new office needs and computer equipment or renting a place where your assistant will be working, hiring a virtual assistant is relatively lower cost than hiring someone onshore. You can even negotiate the terms of the hourly rate according to the workload that you will be giving them. Hiring a Virtual Assistant even improves the customer service of your business as replying to inquiries will be a lot easier for you. If still undecided it is helpful to do research on remote supports or consult a virtual assistant. Gemima Virtual Services will be able to help start making the change. Seeing these rapid changes that are happening due to the crisis caused by COVID, sitting there and waiting for the situation to calm down will be too late.


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